Privacy Policy

We collect personal information only when you voluntarily provide it to us through the Website. The types of information we may collect include:

Contact Enquiries

When you submit a message through our contact form, we collect your name, email address, phone number (if provided), and the content of your message.

Job Applications

When you apply for a position through our careers section, we collect your:

• Full name, email address, phone number, and physical address
• Educational background
• Portfolio or personal website URL (if provided)
• CV and application letter (uploaded as PDF files)
• The position you are applying for

Website Usage Data

We may automatically collect certain technical information when you visit the Website, including your IP address, browser type and version, operating system, referring URLs, pages visited, and time spent on the Website. This data is collected in aggregate and is not linked to your personal identity.

We use the personal information we collect for the following purposes:

• Responding to enquiries: To review and respond to messages submitted through our contact form
• Recruitment: To evaluate employment applications, contact candidates about their application status, and conduct our hiring process
• Service improvement: To understand how visitors use our Website and identify areas for improvement
• Legal compliance: To comply with applicable laws, regulations, or legal obligations, including those imposed by the Central Bank of The Gambia (CBG)
• Security: To detect, investigate, and prevent fraudulent or unauthorised activity on our Website

We will not use your personal information for any purpose other than those listed above without your prior consent.

We do not sell, rent, or trade your personal information to any third party. We may share your information only in the following limited circumstances:

• Service providers: We may share data with trusted third-party service providers (such as email hosting and server infrastructure providers) who assist us in operating the Website. These providers are contractually bound to handle your data securely and only for the purposes we specify.
• Legal requirements: We may disclose your information if required to do so by law, court order, or a request from a competent authority, including the Central Bank of The Gambia.
• Business transfers: In the event of a merger, acquisition, or restructuring of Gamswitch, your personal information may be transferred as part of that transaction. We will notify you of any such change through a prominent notice on the Website.

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law:

• Contact enquiries: Retained for up to 12 months from the date of submission, after which they are securely deleted
• Job applications: Retained for the duration of the recruitment process and up to 6 months thereafter. Unsuccessful applications are securely deleted at the end of this period unless you have consented to longer retention for future opportunities
• Website usage data: Retained in aggregate, anonymised form for analytical purposes

Our Website uses cookies and similar technologies to enhance your browsing experience and gather usage statistics. Cookies are small text files stored on your device by your browser.

We use the following types of cookies:

• Strictly necessary cookies: Required for the Website to function correctly. These cannot be disabled.
• Analytical cookies: Help us understand how visitors interact with the Website, allowing us to improve content and navigation.
• Preference cookies: Remember your settings and choices to improve your experience on return visits.

You can adjust your browser settings to refuse cookies or to alert you when cookies are being sent. However, some parts of the Website may not function correctly if cookies are disabled.

We take the security of your personal information seriously. We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss, alteration, disclosure, or destruction. These measures include:

• Secure HTTPS encryption for all data transmitted through the Website
• Restricted access to personal data within our organisation on a need-to-know basis
• Secure server infrastructure for storing uploaded files such as CVs and application letters

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

The Website may contain links to external websites, including the Gamswitch Portal and partner institution websites. Gamswitch is not responsible for the privacy practices or content of any third-party websites. We encourage you to review the privacy policies of any site you visit through links on our Website.

The Gamswitch Website is intended for use by adults and professionals. It is not directed at children under the age of 18. We do not knowingly collect personal information from minors. If you believe that a child has submitted personal information to us without parental or guardian consent, please contact us immediately so we can take appropriate action.

Depending on applicable law, you may have the following rights in relation to your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request that we correct any inaccurate or incomplete information
• Deletion: Request that we delete your personal information where it is no longer necessary for the purpose it was collected
• Withdrawal of consent: Withdraw consent to the processing of your data at any time, where processing is based on your consent

To exercise any of these rights, please contact us using the details below. We will respond to your request within a reasonable timeframe in accordance with applicable law.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

If you have any questions, requests, or concerns about this Privacy Policy or how we handle your personal data, please contact us:

• Gamswitch Company LTD
• Email: info@gamswitch.com
• Website: gamswitch.com